Authenticity Guarantee Policy
We guarantee the authenticity of all of our items. If there is ever an item that is proven to be inauthentic, we will give a full refund no matter how long it has been. If you have a question about authenticity, please reach out to us at contact@theclosetny.com.
Being in business since 2019 and touching tens of thousands of designer items, we have become experts in authenticating luxury goods. When in doubt, we choose to decline an item to ensure there are never counterfeits passed through.
Entrupy certifies the authenticity of luxury products using an objective, scientifically-proven AI approach that better protects buyers and sellers of high-value designer items. It eliminates the risk of inadvertently dealing in counterfeit items, safeguarding customers, inventory and reputation with their financial guarantee.